Are you looking for a way to improve your business and grow sales? Well, a customer relationship management or CRM software can make all the difference. Today, we are going to talk about seven of our favorite CRM software solutions. Whether you want an all in one CRM solution or a simple one that can manage your customer details and fits in your budget, there’s a CRM software out there that is simply perfect for your business.
Organizations use CRM systems to stay up-to-date with their leads, prospects and contact information that is a crucial task for all businesses. No wonder the global CRM software market is growing at a rapid pace, so much so that it was predicted to top $24.8 billion in 2017.
By using a CRM system, business owners can track any detail related to their customers such as previous purchase history, calls, visits, the progress of individual sales and so much more. By organizing all this data through a CRM software, it is much easier to understand what customers need so you can come up with strategies to keep them happy, satisfied and loyal.
In short CRM solutions can be used to straddle many areas of business such as customer relationship management, developing future marketing strategies, communication, analytics and even a little bit of project management.
So, if you are looking to find the best CRM software for your business, then keep reading to read more about seven of our best CRM software picks:
1- Apptivo
Apptivo is a comprehensive and easy to use CRM system which does all the basics like managing your contacts, schedules, communication history, tasks and more. The best part about this CRM tool is that the developers offer a 30-day free trial and you can use all the project management tools and other valuable features during the trial.
The premium account offers huge storage space and integration with all popular apps. It might take you a while to warm up to this software, especially if you are a new CRM user. However, it doesn’t take long to master it, and you can configure the system according to your own requirements.
2- Zoho
Zoho is a personal favorite of ours. It is easy to set up, intuitive to use and budget friendly too! Zoho offers all the basic features at a very market competitive price point. You may find yourself a little restricted as the customization options are not as extensive as other CRMs, but the user-friendly interface makes up for it. The CRM module of Zoho has a very clean and modern feel to it which attracts the user immediately.
You can also use the Zoho Marketplace to install extensions with a single click which means you don’t have to hire a developer, especially for this purpose.
3- Batchbook
Batchbook is a great CRM solution that offers a lot of support in communications management. So, if you lack in this department, then Batchbook can manage your customer communications within no time. It has a lot of interesting features like offering a customized contacts database, attaching extra details with it such as call tracking, emails, your customer’s tweets, and other social media activity and so on.
Your employees can add personalized comments in each customer’s database, set individual to-do’s and build lists according to relevant information. What’s more, it also ensures that your website is mobile compatible and offers email/SMS notifications. In short, Batchbook is totally worth the high price tag it comes with.
4- Salesmate
Salesmate is a great CRM system that can assist businesses of all sizes in converting leads into customers. The intelligent platform can be personalized by each member of the sales team, making it very easy to use.
With Salesmate, sales teams can manage their pipeline flawlessly and save time while increasing productivity. Thanks to the assistance provide by Salesmate, it is easier to capture leads and convert them.
Salesmate offers all the basic perks like tapping valuable customer data related to sales, integrated communication, cross-platform presence and other features that can help in an accurate sales forecast. Salesmate has a chrome extension and a mobile app that you can use on the go. Furthermore, it also connects with over 300 apps that make it easy to carry out your day to day tasks even easier. Link your Yahoo, Outlook, Exchange or Google account with this smart CRM software.
All in all, this is a must-have CRM software if you are looking for an all-in-one kind of solution.
5- Hubspot
The Hubspot CRM is probably one of the most powerful enterprise CRM software that you can invest in with your eyes closed. It offers an easy insight into small business owners into the world of CRM solutions. Whether you want a CRM for real estate or a local grocery shop- Hubspot CRM is your ideal solution. You can use the free version for the time being as it offers enough functionality to get through the basic processes at zero cost.
What’s more, you can also use loads of training resources that are available in its online library. From learning guides to invoice template generators- the list of DIY options is endless. Motivated business users can learn a lot without spending a single penny on training.
6- Sugar CRM
Sugar CRM is perfect for tech-savvy startups that have a developer on board with them at all times. This CRM software provides many developer centric resources such as technical guides, tutorials, and discussion platforms. It is a highly customizable software that provides a ton of features and customer service options. Plus it offers more learning resources than any other SaaS CRM in the market.
7- Less annoying CRM
As the name suggests, Less Annoying CRM takes out the complexity out of a WordPress CRM software and leaves you with a simple implementation process. While it may not have the bells and whistles like a full-fledged CRM system, it can be installed and put to use within a few hours. Visit their website to learn more about the software demo and more details.
We hope that this concise review of our favorite CRM software helped you in deciding the best one for your business. These best in class tools will not only help your sales team save time, but you can also offer world-class live support to your customers and tweak your marketing strategies accordingly.
Do you have any other CRM software that we should add to our list? If yes, share the names of your all-time favorite CRM solutions in the comments below: